1 Year warranty. If any technical problem during warranty time, replacement parts will be sent free of charge. And technical support is also available after 1 year.
2. Are you a factory or trading company?
EraClean was established in 2015. It is a professional manufacturer who's dedicated to manufacture and develop cleaning electric appliance, creating clean living environment for global customers with the technologies of purifying, odor eliminating, sterilizing, and ultrasonic cleaning.
3. What's the payment method?
T/T: 30% deposit before production, the balance before shipment.
L/C: irrevocable L/C at sight.
4. OEM & ODM could be offered?
Yes, we support OEM&ODM as a factory and we can produce what you want per your special design.
5. Will you supply samples for testing the quality?
We are honored to offer you samples, the sample charge and shipping cost will be paid by buyer. We can refund the money when you place the order.
6. What is your lead time?
It depends on the order quantity and the season you place the order. Usually we can ship within 7-15 days for small quantity, and about 30-45 days for large quantity.